Skype for mac not able to add a contact to a group or list

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Can I make external calls from another phone?.Lync doesn't ring on my computer when receiving incoming call.How to activate a Lync number in shared offices.Is there a cost when calling from a softphone.How can I call external numbers: Geneva, Switzerland or another country.

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Note that Skype for Business at CERN is being decommissioned.

 

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